Service Terms of Service

These Service Terms ("Terms") apply to every service ordered from IdeaStudio. By purchasing any service from IdeaStudio, you acknowledge that you have read, understood and agreed to these Terms.

Services are ordered through an official IdeaStudio service ticket or another ordering method approved by IdeaStudio. Agreements made outside of an official IdeaStudio ordering process may not be recognized.

IdeaStudio provides professional project planning and documentation services for games, Discord communities, bots, applications and other approved projects.

The exact services, features, pricing and deliverables included with each plan are displayed on the IdeaStudio website and/or Discord server at the time of purchase.

IdeaStudio provides planning and documentation only unless otherwise agreed in writing. Purchasing a plan does not include development, coding, graphic design, management, hosting or ongoing maintenance.

Unless otherwise agreed, 50% of the total service price is due before work begins and the remaining 50% is due when the completed plan is delivered.

IdeaStudio may pause or withhold delivery of the completed plan until the final payment has been received in full.

Payments are non-transferable between projects and cannot be applied to an unrelated order.

The initial 50% payment is non-refundable once work has begun.

If a customer cancels while IdeaStudio is working on their project, the initial 50% payment will not be refunded and the customer will not be required to pay the remaining 50%. IdeaStudio may retain any work already completed.

Once a project has been completed and delivered, no refunds will be provided.

Changing your mind, abandoning a project or choosing not to use the completed plan does not qualify for a refund.

If IdeaStudio is unable to complete a project due to circumstances caused by IdeaStudio, an appropriate solution or refund may be provided at IdeaStudio's discretion.

IdeaStudio will create the project plan based on the information and requirements provided by the customer.

Requests that substantially change or expand the agreed scope may require an additional payment or a separate service.

IdeaStudio may decline requests that fall outside the purchased service.

Some IdeaStudio services include a temporary revenue-share agreement. If applicable, the customer agrees to pay IdeaStudio the revenue percentage and for the duration specified for the purchased service at the time of purchase.

Revenue share applies only to revenue generated by the specific project covered by the agreement.

Customers are responsible for accurately reporting applicable project revenue and making required revenue-share payments on time.

Intentionally hiding, misrepresenting or failing to report applicable revenue does not remove the customer's revenue-share obligation.

The customer may use the completed project plan for the project it was created for once all required payments have been made.

IdeaStudio retains ownership of its templates, internal systems, planning methods, frameworks and general resources.

Customers may not resell, redistribute or reproduce IdeaStudio's internal templates or planning systems as their own without written permission.

Unless otherwise agreed, the customer retains ownership of their own project, concept, branding and materials they provide to IdeaStudio.

IdeaStudio provides planning, strategy and recommendations and does not guarantee that a project will become successful, generate revenue, become profitable or reach a specific number of users, players or members.

IdeaStudio also does not guarantee that a project or recommendation will be approved, promoted or supported by any third-party platform.

The final success of a project depends on factors outside of IdeaStudio's control.

Customers are responsible for providing accurate information, clearly communicating project requirements, responding to questions or requests from IdeaStudio and making payments on time.

Customers are also responsible for following applicable laws and platform rules and ensuring that any materials they provide to IdeaStudio can legally be used.

Delays caused by missing information or delayed responses may affect the project's delivery time.

IdeaStudio will make reasonable efforts to keep private project information confidential.

Customers should not provide passwords, authentication codes, payment information or other unnecessary sensitive information to IdeaStudio.

IdeaStudio may refuse or terminate a service if a customer fails to make required payments, violates these Terms, attempts to defraud IdeaStudio, abuses or threatens IdeaStudio staff or uses IdeaStudio services for unlawful purposes.

Termination does not remove payment obligations that have already become due.

IdeaStudio may update these Terms from time to time.

The Terms that apply to a purchase are the Terms in effect when the order is accepted, unless otherwise agreed in writing.

Questions about these Terms should be raised through an official IdeaStudio service ticket.